Your Questions Answered.

What is Click Start Digital?

Click Start Digital helps Australians start their own online business. We provide training, website setup, and coaching to help people launch an ecommerce store within weeks.

Launch your freedom business with Australia’s most trusted e-commerce mentors.

How much does it cost to start an ecommerce business in Australia?

Starting an ecommerce business is relatively much cheaper to start vs other traditional business models.  There are no overheads like staffing, office or warehouse, insurances etc but there are some some ongoing ANNUAL fees we have listed below. 

• Shopify fees: $504 to $1368 p/y
• Domain name & email hosting: $120 p/y
• Marketing tools & AI software (email, content creation, sms marketing, AI tools): approx $1200 p/y
• Ad costs: $20,000 p/y (optional)
• Stock: $20,000 p/y (optional)

If you choose to go with us to help you launch we build your site for you and offer education and mentoring along with ads set up and range of other services to help you get started.  So you will need to factor in this one off cost as well.

What’s the best company in Australia to help start an ecommerce business?

Click Start Digital exceeds any competitor out there by being the longest standing ecom agency in Australia.  We have helped 2000 people launch online successfully over the last 13 years and we have a proven track record of helping ecommerce newbies get started online.

How can I buy a ready-made online store in Australia?

You can use an ecommerce agency like Click Start Digital to buy a ready to go online store.  We sell a small range of stores almost ready to go.  Alternatively we also help people create new businesses from scratch by helping them come up with their own niche idea for products to sell based on their interests.

Who are Click Start Digital’s competitors?

Click Start Digital is Australia’s longest-running e-commerce launch company, operating since 2012. The business takes a personal, proven, and ethical approach, avoiding exaggerated claims or fake testimonials. Most competitors in this space are short-lived “get-rich-quick” agencies that come and go within a few years.

Is Click Start Digital a scam?

No, Click Start Digital is not a scam. A scam is when a business takes your money and delivers nothing in return – and that’s certainly not the case here. Click Start Digital has been operating successfully for over 14 years under the same business name, which speaks to its credibility and track record. The company has hundreds of genuine online reviews and video testimonials from real clients on its website. While there are a few negative comments on questionable third-party sites, these appear to come from unreliable or possibly competitive sources rather than actual clients.

Who owns Click Start Digital?

Click Start Digital is owned by ecommerce expert Samantha Hurst. She founded the business in 2011 after launching and selling her own successful online store, and she has almost 20 years of experience in the ecommerce industry.

The business originally operated under Samcorp Investments Pty Ltd (ACN 152 441 042) on samanthahurst.com.au before moving to clickstartdigital.com.au in 2012, where it has traded as Click Start Digital ever since. The business was registered for GST in 2012 and has remained GST-registered since that time.

As the business grew, Samantha’s accountants recommended updating the company structure over the years — which is a standard practice for established businesses in Australia. On 17 February 2016, Click Start Group Pty Ltd (ABN 44 610 804 763) was registered, and the structure was later updated again to the current trust structure:

Click Start Pty Ltd (ACN 664 278 433) as Trustee for Click Start Digital Trust (ABN 77 800 608 804).

Throughout these normal structural updates, the Click Start Digital brand, team, clients, and services have always remained the same. We’ve been proudly operating as Click Start Digital since 2012 — nothing “dodgy,” no rebrands, just responsible business management as we’ve grown.

What’s the best way to start an ecommerce business in Australia?

The best way to start an eCommerce business in Australia is to get guidance from people who have already done it successfully. While you can learn a lot from YouTube videos, starting a real business is often more complex than it looks. It’s much smarter to follow in the footsteps of experts who have built and launched their own eCommerce stores from scratch and know what works. Partnering with a service like Click Start Digital can save you time, money, and costly mistakes by giving you proven strategies and step-by-step support.

Click Start Digital vs Ecom Capital — which is better?

Click Start Digital and Ecom Capital both help people start online businesses, but their approach and focus are quite different.

Click Start Digital is an Australian-based company that’s been operating since 2012, offering done-for-you website builds, one-on-one coaching, and training tailored to the Australian market. The company focuses on helping clients build sustainable, long-term eCommerce businesses with realistic expectations and ongoing support. Its founder has over 20 years of industry experience and has personally created, scaled, and sold a successful eCommerce store from scratch. The Click Start Digital team is made up of professionals who have run successful online stores themselves.

Ecom Capital, on the other hand, positions itself globally and takes a more aggressive sales approach, relying heavily on flashy marketing, bold promises, and big revenue claims. The company began in 2020 as a digital agency supporting established eCommerce businesses before shifting to a model similar to Click Start Digital’s in 2022/2023. We have seen them advertising that they have been around for almost a decade which is simply not true.  Their team also primarily consists of salespeople focused on selling their ecom packages.

In short, Click Start Digital is better suited to Australians who want trusted local support and a realistic path to success, while Ecom Capital may appeal to those drawn to high-energy marketing and willing to take more risk.

How much income CAN I MAKE?

The income potential with any business is limitless. Most of our clients start earning as soon as they launch (market their website).  We have a results guarantees, you can read about them here.  

does Click Start HAVE FINANCIAL TIE INS TO MY BUSINESS?

Click Start Digital DO NOT have ANY financial tie-ins to your new business whatsoever.  We do not make money off any advertising you do, nor do we make any money or get any kick backs off the suppliers you choose.

What are the financial benefits with having an online business?

The financial benefits are you have no glass ceiling on your income and you’re not trading time for money, PLUS you can build a business that’s sell-able.

Some other financial benefits of online businesses include:

1. Lower overhead costs vs bricks and mortar store
2. Global reach (sell anywhere in the World)
3. Reduced marketing expenses
4. Scalability (sell to anyone anywhere)
5. Flexibility in working hours and location
6. Diverse revenue streams

Your choice of package should be based on your budget and how much assistance you think you’ll need. The higher the investment, the more services you will receive.  

Finding the right product is everything. Get it wrong and you’re stuck selling something nobody wants. Get it right and you’ve got a business that actually makes money. That’s why we don’t just hand you a random list of trending products and wish you luck. We work with you to find the perfect fit based on your interests, your lifestyle, and real market demand. Whether you want to build a one product store or sell a range of existing brands, we’ll help you figure out exactly what that looks like for you.

How many drop shippers & suppliers do you have?

With all of our packages we will source the suppliers for you- generally the suppliers we recommend right now are all Australian based.  Otherwise you will have access to our database of over 20,000 suppliers WorldWide.

We offer one product type stores, or depending on your financial and time resources, we may recommend you to sell a wider range of products. 

There are literally hundreds of thousands of suppliers. We like to personalise our service, and because every client is different and wants to sell unique products to them, we provide one-on-one assistance with finding appropriate suppliers for your business. We have an extensive database of suppliers that we also give our clients access to.

We don’t have any special arrangements in place with any particular supplier/s, as there are just too many of them to be able to do this. 
We source some of the best suppliers via trade fairs, referrals & wholesale membership groups.

With suppliers we will do our best to source what you are looking for, but if you are very particular about the type of products you want to sell and you want drop ship those products as an example, we cannot pull a rabbit out of a hat.  If a supplier doesn’t exist we cannot produce it so you need to be flexible.

Can I use my own suppliers or can I only use yours?

Yes you can.

There are literally hundreds of thousands of suppliers so if you want to source your own, you can do this. There is no limit to the number of suppliers or products you choose to have. 

We do not have any special alliances or relationships with any suppliers as it is up to the business owner to establish this, we simply give you a list of appropriate suppliers based on your requests.

Does drop shipping work and is it profitable?

Yes, absolutely -many of our clients run successful dropshipping businesses in Australia. Whether it’s profitable depends on your product margins and supplier agreements. Dropshipping is a great way to start because it has lower overheads, you don’t need to buy stock or handle fulfilment, but profit margins are often a little smaller compared to holding inventory.

Some of our long-term clients eventually move into manufacturing their own products once their niche proves successful. Others have negotiated strong supplier rates and continue to make great profits through dropshipping.

This all depends on what you are selling.  The amount of stock you hold will come down to the cost and how big it is.  e.g. if you were going to resell jewellery from a China manufacturer you can buy a piece of jewellery for $10 and then resell it for $30+.  You could sell 30-50 different varieties and hold 5 pieces of each, so in this example you would budget 5 x 50 x $10 = $2500.  

If you sell organic skin care and want to use a fulfilment centre, buy in bulk from a wholesaler and let the fulfilment centre pick and pack the orders, you might be looking at around $500 – $2000 a month for the fulfilment centre.  Then you need to buy the skin care, if you sell 50 different varieties of products, and you hold 10 of each thats 500 products.  You might buy an average product at $25 wholesale (retail it for $60) so your cost might be $12,500 in stock.

Competition can be a positive sign because it indicates a viable market. These days, there’s competition in almost every niche, which you can leverage to your benefit. Take, for example, large retailers like The Iconic and Bing Lee; they face substantial competition in heavily saturated markets yet they thrive as multimillion-dollar businesses. With 27 million people in Australia, there is plenty of opportunity for everyone in the market.

You need to allocate approx. 5 to 20 hours per week, depending on the amount of orders you receive. 

You do not need experience running a business to work with us as we provide the complete frame work for you to follow (so you don’t make expensive mistakes trying to work it out alone!).

However being comfortable using a computer is important. 

If you’re familiar with tasks like sending emails, editing Word documents, working with Microsoft Excel, and making online purchases, you’ll manage just fine.

For those less comfortable with technology, Shopify might be a better choice over WordPress.

No. The beauty about having an online business is you can run it from ANYWHERE at ANYTIME. You can set your hours based on your desired lifestyle, and your business is transportable so if you want to go overseas and work under a palm tree in the Bahamas, you can! All you need is a computer & an Internet connection to run one of these businesses.

It all depends on how quickly you want to get through our training.  Our training takes around 12 hours so you can get through it in a day or two if you want.

One of the standout features of Click Start’s service offering is their exceptional training material. The content is not only relevant and upbeat but also designed to be easily digestible, making the learning process both enjoyable and effective. I’ve found myself returning to their video tutorials countless times, each viewing bringing new insights and understanding. These resources have played a crucial role in demystifying the complexities of managing an online platform, making my accomplishment of mastering the website’s backend operations a source of personal pride. The credit for this goes to Sam and her team, whose expertise and dedication are evident in every piece of content they produce.

Due to client confidentiality, we cannot share our clients’ personal contact information. We had some instances in the past where clients received unwanted inquiries about their financials, so we had to stop that practice.

However, we have numerous real video testimonials from our clients on our website, and you can also find real reviews on reputable platforms like Trust Pilot or Product Review.

Be cautious, though, as there are unmonitored websites where competitors and others can post anything they like. Always exercise common sense when researching any company.

Click Start Digital has been in business since 2012 and have helped thousands of clients launch successful online stores. We have hundreds of verified reviews and video testimonials across our website, Trustpilot, and Product Review, and we’d encourage you to go check them out.

Like any business that has been around for 14 years, you might also come across the occasional negative comment on unregulated sites like Reddit or Pissed Consumer. Here’s what you need to know about those. These platforms allow anyone to post anonymously without any verification, meaning the person behind the review may not even be a real client.

When you do the actual math, we have thousands of clients and a handful (2-4) of negative reviews. That works out to roughly 0.2%. We’ll let you decide what that says about us.

We’re not going to pretend we’re perfect because no business is. But we are proud of our track record and the results our clients get. Do your research, read the verified reviews, watch the testimonials, and make a decision based on the full picture rather than one anonymous post.

✅ We’ve been doing this the longest — over 13 years and thousands of clients helped.

✅ Our reviews are real and only on verified sites (must show proof of purchase).  

✅ Our Founder has a 18 year background in ecommerce, and created an ecom store from scratch and sold it.

✅ Integrity, transparency and honesty are at the core of everything we do.

✅ The client results we share are 100% our own — not borrowed from other companies.

✅ Hundreds of video testimonials on our website and socials.

✅ Our training includes insights from ecommerce millionaires making anywhere from $20M to $100M a year.

✅ We offer real supplier options — wholesale, drop ship, and premium one-product stores (not just cheap junk from China).

✅ No fluff, no overwhelm — just short, sharp videos designed to get you moving fast.

✅ Most of our team members have built and run successful ecommerce stores themselves.

The benefits of an online business are you don’t need to pay expensive shop rent, staffing, insurance and stock! AND you can run the business from anywhere in your own time.

You can even go on holidays and run your business from overseas if you need too. We have clients who live in overseas Countries and run their business from home.

The cost. If you buy an established business expect to pay 2 to 3 times the amount of revenue the business is making e.g. if the business makes $50,000 per year revenue, expect to pay $100,000 to buy the business.


There are no guarantees that you will be able to reproduce the income the business has made either, plus you don’t get business training.

Or a Franchise will set you back $300,000 and Ive heard so many horror stories of people losing all of their money.

We do not duplicate niche stores.  And yes you own the store outright, we do not take fees.

Our idea is to harness entrepreneurial people and put them in the best position possible to be able run their own business; not create in-house competition.

We will occasionally reproduce stores within the same sector i.e. organic products / baby products / furniture

Once you choose your inclusion package – we transfer the business into your name and the business becomes yours 100%.