Click Start Digital Review: Justine

When Justine Bell decided to invest in an ecommerce business, she did her homework. She researched companies, compared what was on offer, and paid close attention to who actually knew what they were doing.

Three months after joining Click Start Digital, she has a fully built website, real training under her belt, and a glowing review to share. Here’s what her experience looked like from the inside.

Why Justine Chose Click Start Digital

Justine didn’t choose Click Start Digital on a whim. She was deliberate about it, specifically researching which company she would trust to help her set up an ecommerce business.

“One of the reasons I chose to buy a Click Start Digital package is that in my research as to which company I would pay to help me set up my ecommerce business, the Click Start Digital founder Samantha and the team came across as highly organised and with a broad knowledge of how to set up and run an ecommerce business,” she explains.

She also noted something that not every program can claim: the staff at Click Start Digital either have or currently run their own ecommerce businesses. That real-world experience translates directly into the quality of support and advice clients receive.

“Once I was working with them this was absolutely the case,” Justine confirms. “The staff are also incredibly professional and measured.”

A Website Built, Training Delivered, and a Business Supported

Within three months of joining, Click Start Digital had built Justine’s website, walked her through how to use it, and taught her how to run an ecommerce business supported by social media and the right mindset.

“I bought a Click Start Digital package three months ago and since that time Click Start Digital have created a website for me and taught me how to use it — and also taught me how to run an ecommerce business supported by social media and a success mindset,” Justine says.

This is the done-with-you model in action. Justine didn’t just receive a website and get left to figure out the rest on her own. She was guided through the whole process with real, ongoing support.

Personalised Support From a Dedicated Client Consultant

One of the highlights of Justine’s experience was the personalised support she received from Moira, her dedicated Client Support Consultant at Click Start Digital.

“Click Start Digital’s Client Support consultant Moira was allocated to guide me through the whole process,” Justine writes. “Moira was a joy to work with as she assisted me — ensuring my website was set up, answering all of my questions quickly and being incredibly responsive when I asked for a change to my website or needed another type of help.”

What stood out most was the approach Moira brought to the role.

“I felt that Moira guided me through the process from a customer-led perspective — being there to assist me whenever I needed it and supporting my choices,” Justine says.

That customer-led approach is at the heart of how Click Start Digital operates. It’s not about pushing clients through a checklist. It’s about meeting each person where they are and supporting their specific journey.

Real Staff, Real Knowledge, Real Business Experience

Justine also called out something that sets Click Start Digital apart from other ecommerce education companies: the team’s hands-on business knowledge.

“The staff at Click Start Digital either have in the past or are currently running their own ecommerce businesses and I cannot count how many times one of them has made a fantastic suggestion for my specific website or the general running of my business on top of what they teach in their comprehensive training,” she says.

She also praised the training from Rebecca, including Shopify support and social media training, describing it as everything you would want to enable you to run your ecommerce business.

“Yes you have your training as part of your package with Click Start Digital — but it is the level of accessibility to staff who have specialist knowledge in all areas of ecommerce which made the price of the package excellent value for me,” Justine adds.

Not Like Other Programs

Justine was also direct about what makes Click Start Digital different from competitors.

“I have heard that some competitors of Click Start Digital set up your website and leave you to work it out — that is not my experience with Click Start Digital,” she says.

That’s a distinction worth noting. A website without ongoing support and training is just a starting point. What Click Start Digital provides is the full picture: the store, the education, and the team behind you every step of the way.

Justine’s Trustpilot Review

Verified review on Trustpilot — July 28, 2026

★★★★★  “Highly recommended”

“I bought a Click Start Digital package three months ago and since that time Click Start Digital have created a website for me and taught me how to use it – and also taught me how to run an ecommerce business supported by social media and a success mindset.”

“Click Start Digital’s Client Support consultant Moira was allocated to guide me through the whole process. Moira was a joy to work with as she assisted me – ensuring my website was set up, answering all of my questions quickly and being incredibly responsive when I asked for a change to my website or needed another type of help.”

“I have heard that some competitors of Click Start Digital set up your website and leave you to work it out – that is not my experience with Click Start Digital. Just one of the reasons I chose to buy a Click Start Digital package is that in my research as to which company I would pay to help me set up my ecommerce business, the Click Start Digital founder Samantha and the team came across as highly organised and with a broad knowledge of how to set up and run an ecommerce business. Once I was working with them this was absolutely the case. The staff are also incredibly professional and measured. I felt that Moira guided me through the process from a customer-led perspective – being there to assist me whenever I needed it and supporting my choices.”

“The staff at Click Start Digital either have in the past or are currently running their own ecommerce businesses and I cannot count how many times one of them has made a fantastic suggestion for my specific website or the general running of my business on top of what they teach in their comprehensive training. Also the Shopify training from Rebecca and the social media training from another Rebecca has been everything you would want to enable you to run your ecommerce business. Yes you have your training as part of your package with Click Start Digital – but it is the level of accessibility to staff who have specialist knowledge in all areas of ecommerce which made the price of the package excellent value for me.”

“Overall, I am aware that this is a very positive review, however it truly reflects my experience with Click Start Digital – it was a very positive experience – highly recommend.”

  — Justine Bell, AU 

Ready to Build Your Own Ecommerce Business?

Click Start Digital has helped over 1,500 Australians build and grow their own online stores. Founded by 8-figure ecommerce entrepreneur and author Samantha Hurst, the program combines a done-for-you store build, expert coaching, comprehensive training, and the kind of hands-on support that actually makes a difference.